Customer Care FAQ's
We value your business and work hard to ship lightening fast usually next business day, but always within 3 business days.
Shipping is a flat $8.95 per order, all orders $125 or more ship FREE!
We hope you love every item you get from us, but we understand sometimes your treasures just don't work. We gladly return any unworn full price clothing or shoe items in their original box within 2 weeks of purchase for store credit.
All SALE items are however final sale.
To initiate a return email, firstname.lastname@example.org we will send you the next steps to complete that request. Within 7 days of receipt of your returned item ito our warehouse in new condition you will receive an email that the purchase amount has been added to your store account and how to redeem.
Have a question about an order, tracking or exchange? Email email@example.com you will hear back from us within one business day.